This online course and coaching are offered by the Institute for Healthcare Improvement (IHI)
Measurement lies at the heart of quality improvement. Without the correct measurement tools, measure alignment, and clear operational definitions, QI professionals risk not only burdening their team with inefficient practices, but gathering poor data and drawing poor conclusions.
In this program, you will discover what quality measurement is and why it matters, how to set a clear and achievable aim, how to define a family of measures tightly linked to your aim, how to choose and collect the right data, and how to display and analyze your data in run and control charts to support improvement. You can bring your own improvement project or idea and apply course concepts, tools, and methods or choose from several case studies to use as you apply course learnings. You will benefit from online lessons, live webinars, case studies, coaching, and peer interaction.
# Learning Goals
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Describe the concepts and methods of measurement for improvement
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Apply the steps/tools in the quality measurement journey to a system you are improving
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Design a family of measures
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Construct effective data collection plans that incorporate stratification and sampling methods
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Design run and control charts to analyze data for improvement
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Distinguish common and special cause variation in data