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# Summary 

# About the organization 

 Background: Flemingdon Health Centre (FHC) is an engaged and involved member of some of Toronto’s most dynamic neighborhoods; Flemingdon Park, Fairview and Thorncliffe Park. FHC is a registered charity and an incorporated not-for-profit Community Health Centre (CHC), with a vision of Strong Healthy Communities. Across our three sites, we provide a range of health-related services based on the social determinants of health with extensive community engagement. We are primarily funded through the Ontario Health. 

At FHC, we believe that health is much more than just the absence of disease. Our approach to community health encompasses the social determinants of health which includes: education, employment, isolation, food security and social supports, and utilizes a community development model to promote health, prevent disease, and strengthen community capacity. We value health equity, inclusion, community engagement, accountability & transparency, excellence and collaboration & partnerships. 

# About the position 

Position Summary: 

Community Health Ambassadors work on meeting and speaking with Fairview residents in one-on one conversation with community members about chronic disease, mental health resources, cancer screening and health service navigation. Community Health Ambassadors (CHA) will support the above-mentioned initiatives across the M3C, M4H, M2J, M2M, M2N, M2R and M3H neighbourhoods, including local retail spaces, high density neighbourhoods, faith-based spaces, vulnerable housing clients, appointment accompaniment, vaccine on-site clinic support and virtual community engagement opportunities.  

• Provide up-to-date general information about Flemingdon Health Centre and services available through East Toronto Health Partners. 

• Attend all training(s) and information sessions hosted by service providers 

• Hours determined as needed in designated building for direct tenant engagement. 

• Support and lead multi-week building by building and door by door approaches in the M3C, M4H, M2J, M2M, M2N, M2R and M3H  neighbourhoods 

• Attending monthly meetings, completing quarterly reports and other duties assigned as assigned 

• Regular face-to-face or virtual interactions or group info sessions with residents

• Ensure that all communications and records be kept confidential and secure 

• Establish and maintain relationships with landlord, superintendent, building manager(s), tenants, and      tenant groups – upload data to progress tracking tools 

• Assist to note, update and maintain accurate information and records 

• Other duties as assigned by Agency Staff Leads  

# Qualifications

•  Experienced in working with newcomers, racialized and/or vulnerable populations, providing frontline services and outreach 

• Excellent motivational communication skills and exceptionally strong organizational skills 

• Ability to understand and respond to changing community needs 

• Ability to work independently and collaboratively as part of teams, in a fast-paced environment 

• Excellent written and spoken English communication skills (using devices and computers) 

• Multicultural sensitivity and/or experience working in diverse neighborhoods like Flemingdon Park 

• Familiarity in working from an anti-oppression, LGBTQ+ positive framework 

• Ability to speak other languages an asset: Pashto, Dari, Farsi, Ukrainian and Russian etc. 

• Ability to travel within FHC’s Catchment as required. 

• A minimum age of 18 years of age 

• A successful clearance of a police vulnerable sector check 

• Committed to embracing diversity in our communities and promote respect, equity and a sense of belonging in our work environment and in the provision of programs and services through an Anti-Racism Anti-Oppression (ARAO) framework 

Equipment Used: Proficiency in the use and have access to computers including word and data processing, virtual meeting programs like Zoom or Microsoft Teams; collaboration tools like Slack; cellphones and associated communications apps (i.e. WhatsApp), home Wi-Fi connection. 

Working Conditions & Physical Requirements: 

• Incumbent will be expected to work some evening and/or weekend hours based on project demands. 

Note: This is a bargaining unit position with UFCW. Terms may be altered as a result of collective bargaining. For more details on benefits and entitlements, please refer to our collective agreement here: Collective Agreements Portal (gov.on.ca)