This tip sheet, Using your EMR to its fullest to increase access to primary health care (Alliance for Healthier Communities, 2025), contains information (including screenshots!) on how to use various features of TELUS PC Suite EMR in order to optimize your providers' capacity. These include:
- Colour-coding cancelled appointments in the schedule
- Sending appointment reminders and forms to clients in advance of their appointments
- Optimizing encounter forms for different provider types
- Creating and using toolbars effectively
- Making use of Reminders and Reminder Reports
These tools can help prevent unfilled gaps in your providers' schedules, reduce time spent charting, and reduce the need for additional appointments.
Need help? Email QI@AllianceON.org for guidance and coaching support.