All interprofessional primary health care organizations, as well as hospitals and long-term care facilities, are required to submit a quality improvement plan (QIP) to Ontario Health (OH) every year. QIPs are due for the upcoming fiscal year on April 1.

QIPs are submitted to OH through their online QIP Navigator tool (now open for 2026-27). 

Each year, OH selects several priority issues for the QIP program and a number of suggested indicators for each of these issues. Although it is mandatory to submit a QIP, the suggested indicators are optional for primary health care organizations. Each organization should tailor or choose indicators according to their strategic goals as well as the priorities, needs, and assets of the people and communities they serve. 

Where possible, every organization's QIP should reflect quality improvement work that is already planned or underway there. Additionally, Alliance member organizations are strongly encouraged to include the Common QIP Indicators that were selected by our members.

The resources linked from this page can help you develop your organization's indicators for this year's QIP. 

Common QIP Indicators for Alliance Member Organizations

Since 2019, we have encouraged our members to start from a set of Common QIP indicators developed and ratified by our membership. These common QIP indicators are informed by our sector's core values, as reflected in our shared Model of Health and Wellbeing, our Health Equity Charter and our collective QI efforts. The list of indicators has changed over time, with guidance from Alliance members, in response to shifting sector and health system priorities. 

The Common QIP indicators for 2026-27 are:

  • Completion of Sociodemographic Data Collection
  • Stratified Cervical Cancer Screening Rate
  • Client Feels Comfortable and Welcome at CHC
  • Client Perception of Timely Access to Care
  • (NEW) Number of New Clients/Patients

 

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# New for 2026-27: Number of New Clients/Patients

Number of New Clients/Patients is a new common QIP indicator selected by Alliance members for 2026-2027 from the OH priority list for our sector. It replaces Client Involvement in Care Decisions, which was removed from the OH indicator matrix in 2025. This new indicator is aligned with the broader system objective of reaching full attachment to team-based primary care.

# Supporting Documentation for the Common QIP Indicators

More information about the Common QIP indicators can be found in the documents below:

# Accessing Your Data for the Common QIP Indicators

For each indicator in your QIP, there is a "current performance" field. 

Data for three of the Common QIP indicators (Completion of Sociodemographic Data Collection, Stratified Cervical Cancer Screening Rate, and Number of New Clients/Patients)  comes from your EMR. This data is aggregated by the Alliance through our Business Intelligence Reporting Tool (BIRT) and compiled in a Common QIP Data Report. This report is shared with executive leaders of our member CHCs each year in February. If you are an EL at a CHC and have not received the most recent report, please email EPIC@AllianceON.org to request it. 

Ontario Health's 2026-27 QIP Priority Issues, Indicators, and Supports

Ontario Health (OH) has selected 13 matrix indicators for Interprofessional Primary Care for 2026-27. These are grouped into three quality domains: Access & Flow, Equity, and Safety, as listed below. Indicators in boldface are OH Priorities for 2026-27.  Indicators marked with an asterisk (*) are also found in the Alliance's Common QIP indicators. 

# Access & Flow

  • * Patient/client perception of timely access to care (priority)
  • * Number of new patients/clients/enrolments (priority)
  • Percentage of clients with type 2 diabetes mellitus who are up to date with HbA1c (glycated hemoglobin) blood glucose monitoring
  • Percentage of screen-eligible people who are up to date with colorectal tests
  • * Percentage of screen-eligible people who are up to date with cervical cancer screening
    • The list of common QIP  indicators includes a version of this with the addition of stratification for race and socioeconomic status.
  • Percentage of screen-eligible people who are up to date with breast screening

# Equity 

  • Percentage of staff (executive-level, management, or all) who have completed relevant equity, diversity, inclusion, and antiracism education
  • * Completion of sociodemographic data collection
  • Percentage of clients actively receiving mental health care from a traditional provider
  • Number of events and participants for traditional teaching, healing, or ceremony
  • * Patient/Client and Provider Experience
    • The list of common QIP indicators includes a version of this: Do patients/clients feel comfortable and welcome at their primary care office?

# Safety 

  • Number of faxes sent per 1,000 rostered patients (priority)
  • Provincial digital solutions suite (7 indicators): Percentage of clinicians in the primary care practice using… [eReferral, eConsult, OLIS, HRM, electronic prescribing, online appointment booking, AI scribe]
QIP Supports from Ontario Health

All Ontario Health QIP resources and supports can now be accessed from the QIP Navigator page. With the exception of the webinar recording, all are available in both English and French. These resources include this year's QIP Guidance Document, Narrative Questions, and Indicator Technical Specifications, as well as the slide deck from their launch webinar. 

# 26/27 QIP Drop-in Sessions - Interprofessional Primary Care

OH will also be hosting drop-in QIP support sessions (register here) on several days from January to March.

The dates for Interprofessional Primary Care QIP Support Drop-in Sessions include:

  • Jan 13, 2026 11:00 AM
  • Jan 19, 2026 12:00 PM
  • Jan 28, 2026 12:00 PM
  • Feb 3, 2026 11:00 AM
  • Feb 9, 2026 12:00 PM
  • Feb 24, 2026 12:00 PM
  • Mar 2, 2026 01:00 PM
  • Mar 10, 2026 11:00 AM
  • Mar 18, 2026 12:00 PM
  • Mar 23, 2026 12:00 PM
  • Mar 30, 2026 11:00 AM

# Query QIPs Tool

The Query QIPs tool allows you to generate reports from other organizations' previous QIPs and progress reports by sector, theme, year, and keyword. This tool can be a helpful resource when developing the narrative portion of your QIP. You do not need to log in.

Learn from your Peers: 2024-25 QIPs from Alliance-Member CHCs
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Under construction: Update coming soon

 

 

You may find it helpful to look at what other CHCs included in previous years' QIPs. We are currently creating an updated version of the report below with data from QIPS for 2025-26 submitted by CHCs. 

 

 

 

This report contains data from the 2024-25 QIPs submitted by the Alliance's 74 CHC members.

  • 2024-25 CHC QIP Indicators Spreadsheet (download): A complete, filterable list of measures in the CHCs’ 2024-25 QIPs, along with current and target performance, change ideas, process measures, and goals.
  • 2024-25 CHC QIP Summary Report: a two-page handout focused on four of the Alliance’s five Common QIP indicators: Completion of sociodemographic data, client involvement in decisions about their care and treatment, client perception of timely access to care, and client feeling comfortable and welcome at the centre.