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WORDPRESS CONSULTANT

The Alliance for Healthier Communities is the voice of a vibrant network of community-governed primary health care organizations. Alliance members serve diverse communities across the province of Ontario, and they are rooted in the communities they serve. They share a commitment to advancing health equity through the delivery of comprehensive primary health care. 

Our Vision: Equitable health and wellbeing for everyone living in Ontario. Our Mission: Advance comprehensive primary health care and advocate for changes in Ontario’s health and social systems to address inequities.

JOB SUMMARY

The Alliance for Healthier Communities’ (Alliance) website is a Drupal-based platform and serves as a central hub of information for both the public and our members. It provides an overview of the organization’s mission, programs, and initiatives, and offers access to key resources such as conference, learning and training information including paid event registration, and a publicly accessible job board. The site also includes a secure, members-only area where authorized users can sign in to access exclusive materials, resources, and updates. As a multifaceted platform, the website plays a critical role in supporting communication, engagement, and knowledge-sharing across our community.

However, the current website is outdated and challenging to maintain. The Alliance is seeking a Consultant in Ontario, Canada, who can identify and recommend a bilingual and scalable platform that meets our technical and functional needs, develop an updated and engaging design, migrate the organization to the new platform, and provide training to ensure the Alliance can effectively manage and sustain the new website moving forward.

SCOPE OF SERVICES

• Review and validate requirements from internal team and determine best approach for the website design/portal and recommend navigation improvements. 
• Generate mock-ups and facilitate structure reviews with the teams.
• Custom development: Build WordPress themes and plugins using Alliance branding.
• Recommend and implement front-end and back-end integrations.
• Performance and security: Optimize website speed, scalability, and security, implementing best practices for database management and code structure.
• API and third-party integration: Integrate third-party tools, services, and APIs into the WordPress environment.
• Migrates Alliance’s old website to the new WordPress site.
• Train Alliance staff on how to use and maintain/update the website along with the back-end integrations.
• Collaboration: Work with designers, project managers, and SEO specialists to deliver cohesive, optimized solutions.

DESIRED SKILLS AND EXPERIENCE

• Proven experience as a WordPress Developer (3-5+ years of experience) developing modern, user-friendly websites.
• Experience improving site navigation, content organization and user experience.
• Ability to train staff with varying levels of technical skills.
• Deep understanding of the WordPress CMS and core architecture.
• Strong knowledge of PHP, JavaScript, HTML5, CSS3, and MySQL.
• Proficiency in popular WordPress pagebuilders. React (for Gutenberg development), jQuery, and modern CSS frameworks like Bootstrap/Tailwind are preferred but not required.
• Understands the requirements for PCI compliance.
• Demonstrated understanding of AODA and WCAG 2.1 AA accessibility standards.
• Strong project management skills, including clear communication, planning, and timelines.
• Knowledge of web security best practices and privacy considerations.
• Experience with similar projects in Ontario.
• Public sector/ not for profit/ health care experience preferred.
• Experience with provincial associations an asset.
• The Consultant’s firm/ business address must be in Ontario, Canada.

WORK LOCATION

The Consultant will have flexibility of working from home. On occasion, the Consultant will be required to be on-site at the Alliance office in Toronto, Ontario, Canada.

BUDGET

The maximum budget for this project is up to $60,000 (inclusive of tax).

REFER TO THE PDF ATTACHMENT FOR SCHEDULE A TEMPLATE

# Summary

# About the Organization

Heath Access Thorncliffe Park (HATP) is committed to providing coordinated Health & Wellness services to the Thorncliffe Park community. It is a community driven initiative aimed to enhance interdisciplinary comprehensive primary health care, improve access to health, social and community services in Thorncliffe Park. HATP is an innovative partnership between Flemingdon Health Centre (FHC) and TNO-The Neighbourhood Organization (TNO) funded by the Ontario Health- Toronto region. This position is focused primarily on serving with FHC.   

FHC is a registered charity and an incorporated not-for-profit Community Health Centre (CHC), with a vision of Strong Health Communities. FHC provides a range of health-related services based on the social determinants of health with extensive community engagement. At FHC, we know that health is about much more than just the absence of disease. Our approach to community health encompasses the social determinants of health which includes education, employment, isolation, food security and social supports, and utilizes a community development model to promote health, prevent disease, and strengthen community capacity. We value health equity, inclusion, community engagement, accountability & transparency, excellence and collaboration & partnerships.

# About the Position

This role provides strategic and operational leadership to clinical services, ensuring high-quality, interdisciplinary primary health care and positive community outcomes. It oversees team performance, service delivery, and resource management, while supporting recruitment and staff development. The position drives quality improvement, monitors performance against organizational and funder targets, and supports strategic planning. It also promotes collaboration with internal and external partners, advocates for equitable access to care, and contributes to client-centered service design and continuous improvement. This position reports to the Director, Community Health at FHC.  

Main Tasks and Responsibilities

• Support the development, implementation and monitoring of HATP’s strategic goals and operational  plans 
• Provide leadership and support of a strong interdisciplinary team, which includes Physicians, Nurse Practitioners, Registered Nurses, Social Workers, students and volunteers
• Conduct HR activities related to the recruitment, supervision and retention of team members
• Ensure teams meet accountability measures and associate quality indicators and goals through QIP
• Manage the coordination of service delivery and interdisciplinary care within context of the Community  Health Centre model of health and well‐being
• Ensure accessibility for non-insured individuals and HATP’s priority populations, and advocate on behalf of these groups towards inclusive and equitable treatment and services
• Collaborate with FHC and TNO management team to monitor/communicate funder set service targets,  provide analysis of data and lead quality improvement initiatives as necessary
• Manage the effective and responsible use of financial resources available for clinical services. 
• Work with various stakeholders from HATP, FHC and TNO in support of creating an organizational culture of collaboration and innovation
• Design or assist in the design and execution of various people related projects
• Maintain a connection with peers at FHC and TNO to assist with and promote connections and coordination and to address specific issues
• Initiate and/or participate in community-based research; analyze data, from this and other research, to  identify trends related to population health. 
• Seek insight into client-centered care needs and work with the clinical team to develop solutions/service delivery that provide exceptional care. 
• Act as a resource for the development of health communication internally and externally. 
• Facilitate the development and maintenance of strong collaborative working relationships with the community we serve as well as existing and potential partner agencies/service providers. 
• Organize and facilitate groups and meetings, creating an environment and atmosphere for effective and thoughtful discussion of issues. 
• Participating in project and planning committees as required
• Other duties as assigned by Director, Community Health or designate
• This position maintains a dotted‑line reporting relationship to Medical Director for matters related to  clinical integration, system‑level alignment, and strategic planning

# Your Qualifications

• Two to four years of strong management experience within Community-based health organization(s),  Public health, or other health sector organizations. 
• Degree from a recognized university with a health sciences or community health related discipline (e.g.  public health, Social Work, Registered Nurse) or combination of education with relevant experience.
• Experience in managing and implementing “Quality Improvement” strategies and processes in a Health  sector services setting 
• Self-motivated with the ability to shift priorities with ease and resiliency 
• Demonstrated professionalism with ability to make sound judgment
• Demonstrated competency in program planning, implementation, monitoring, and evaluation
• Experience in community development/engagement would be an asset.
• Experience working with funding bodies, contributing to proposals and reporting
• Experience leading a multi-disciplinary and diverse team and facilitating effective team planning
• Demonstrated analytical and organizational skills
• Commitment to providing leadership in reducing barriers to health care experienced by marginalized  communities 
• Demonstrated ability to manage multiple priorities and ability to build relationships at all levels of the  organization 
• Demonstrated commitment to anti-racism and anti-oppression
• Knowledge of communities in FHC’s catchment area as well as knowledge of the community health center approach and model are assets
• Excellent spelling, grammar and written communications in English 
• Proficiency in computer hardware and software applications particularly EMRs 
• Ability to speak languages other than English an asset