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Researchers at Toronto Metropolitan University are conducting a study in partnership with Access Alliance about how adults in Ontario—both immigrants and non-immigrants—experience telehealth, meaning doctor visits conducted by telephone or video. They hope to better understand what helps or makes it harder for people to access and benefit from telehealth services, in order to help make these services more equitable.
# Eligilbility
To participate, you must:
- Be 18 years of age or older
- Live in Ontario
- Have had at least one telehealth visit (phone or video) with a doctor in the past two years
# What's involved
# Survey
If you decide to participate, you will be asked to complete a confidential online survey that will take about 10–15 minutes to finish. The online survey is available in five languages: English, French, Arabic, Hindi, and Simplified Chinese.
In appreciation of your time, you may choose to enter a draw for one of six $50 gift cards.
# Interview (optional)
You will also have the option to indicate your interest in a 45-to-60-minute follow-up interview to share your experiences in more detail.
You will receive a $60 gift cards for participation.
# To participate or learn more
You can access the survey here (or use the QR code at right). To start, use the dropdown menu on the survey page to select your preferred language.
For more information, check out the study flyer here. If you have any questions, email Balikca Visvalingam balikca.visvalingam@torontomu.ca.
Your participation is completely voluntary. Choosing not to participate, or withdrawing at any time, will have no impact on your relationship with Toronto Metropolitan University or any community organization.
Balikca Visvalingam is an MSc student at Toronto Metropolitan University. This research is part of her master's thesis and is conducted under the supervision of Vess Stamenova.