Thrive Case Manager

# Summary 

# About the organization 

Belleville Quinte West Community Health Centre (BQWCHC) is here to support you to reach your wellness goals. From our two locations in Belleville and Trenton, BQWCHC offers programs and services to improve individual health and community well-being. We are focused on health equity, with services available to anyone in the community, regardless of identity, income, or OHIP status.

Our programs and services include primary health care delivered by an experienced, collaborative team of family doctors, nurse practitioners, and other skilled health professionals. Our health and wellness programs include outreach support and drop-in groups, exercise programs and volunteering, and disease and illness prevention. We also offer regional programs, such as telemedicine, a dental clinic and support for pregnant and parenting women with a history of problematic substance use. If our centre doesn’t offer a particular service you need, we can help to connect you to community resources that will support you.

As a not-for-profit, community-based organization, we work in partnership with other healthcare and community organizations to ensure residents of Belleville and Quinte West have access to the right mix programs and services to meet the community’s unique needs. As those change, our services evolve to meet them.

# About the position 

Key Areas of Responsibility: 

• Provide supportive counseling, individual support and time-limited case management in the areas of parenting, pregnancy, child development, family health and the personal management of health issues such as addiction
• Assess psychosocial needs of clients and lead in the development of individual care plans and the coordination of services
• Counsel and support in high-risk situations, including development of Safety Plan to mitigate crisis situations
• Conduct ongoing assessments of client care plans 
• Help clients find, access and apply for community services/resources
• Connect with clients by telephone, in-person at the BQWCHC locations, in the community and through home visits as needed to provide support for clients
• Maintain current knowledge of resources available in the community; foster ongoing partnerships with community resources and establish new community partnerships, including clinical care teams including obstetricians, maternal child hospital units and care teams involved in harm reduction for substance use disorder; justice system including police, lawyers and courts; child welfare agencies including Children’s’ Aid; daycares and other services and programs
• Participate in the development, promotion, facilitation and evaluation of educational and health promotion programs and services for women who use substances and are pregnant or parenting, and their children, etc...

# Qualifications

• Undergraduate degree in a relevant field or appropriate combination of education and experience

• Client advocacy and navigational skills in a community setting is a definite asset

• Experience working with individuals who face barriers to care – including those with substance use, mental health issues, complex social situations, and marginalization 

• Knowledge of the child welfare system; local health, social service and justice systems an asset

• A valid driver’s license, reliable insured vehicle and willingness to travel within the Quinte area is required