Medical Secretary

# Summary 

# About the organization 

 Belleville Quinte West Community Health Centre (BQWCHC) is here to support you to reach your wellness goals. From our two locations in Belleville and Trenton, BQWCHC offers programs and services to improve individual health and community well-being. We are focused on health equity, with services available to anyone in the community, regardless of identity, income, or OHIP status.

Our programs and services include primary health care delivered by an experienced, collaborative team of family doctors, nurse practitioners, and other skilled health professionals. Our health and wellness programs include outreach support and drop-in groups, exercise programs and volunteering, and disease and illness prevention. We also offer regional programs, such as telemedicine, a dental clinic and support for pregnant and parenting women with a history of problematic substance use. If our centre doesn’t offer a particular service you need, we can help to connect you to community resources that will support you.

As a not-for-profit, community-based organization, we work in partnership with other healthcare and community organizations to ensure residents of Belleville and Quinte West have access to the right mix programs and services to meet the community’s unique needs. As those change, our services evolve to meet them.

# About the position 

 Key Areas of Responsibility:  

• Manages client records: correspondence, consents, referrals, and related documents; manages third party requests and billing.   
• Ensures accuracy and timely follow-up for all referrals.  
• Maintains up-to-date repository of electronic referral sources in EMR and fax address book.  
• Maintains clinical supply inventory.  
• Facilitates management of incoming/outgoing mail.   
• Conducts scanning, faxing, correspondence.   
• Works collaboratively as a member of BQWCHC’s interdisciplinary team.  
• Assists with reception functions including managing multi-line phone system, greeting clients, and booking appointments. 

# Qualifications

• Medical Secretary Certificate and/or equivalent of education and experience in a health care setting.  
• Proficiency in the use of computers and various software applications; office equipment.  
• Experience with electronic medical record (Telus PS Suites) an asset.  
• Seasoned professional with excellent communication skills; ability to work well in an inter-professional and collaborative environment.  
• Demonstrated ability to work effectively and efficiently with a focus on detail and accuracy in a fast-paced environment.  
• Experience working effectively with communities and individuals who face barriers accessing traditional health care institutions; equitable care, an asset, including those with mental health and addictions challenges; history of trauma, etc.  
• Some evening shifts may be required.