Understanding our client populations and their health journeys

#Abstract

#Background

High quality communication is central to effective primary care. The COVID-19 pandemic led to a dramatic increase in virtual care but little is known about how this may affect communication quality.

#Introduction

During the fall of 2022, the Alliance for Healthier Communities (Alliance) launched a research project to pilot the implementation and use of the EQ-5D patient reported outcomes measures (PROMs) tool within 6 Community Health Centres (CHCs).

In 2020, the Alliance for Healthier Communities and its member centres embarked on a research study to explore the challenges and opportunities inherent in a shift towards virtual care. The study involved extracting EMR data from 36 CHCs, an organizational survey, as well as conducting phone interviews with 36 providers and 31 clients. This 2-page handout summarizes the main findings.

#Background

Resettled refugees land in Canada through 3 sponsorship models with similar health insurance and financial supports but differences in how resettlement is facilitated. We examined whether health system utilization, costs, and aggregate 1-year morbidity differed by resettlement model.

#Context

At the June 2020 Alliance Annual General Meeting, Alliance members unanimously passed a resolution to advance sociodemographic data collection in our sector, with a goal of all member organizations having a 75% data completion rate by 2024. Collecting this data is essential to our mission of advancing health equity, because it provides evidence we need to advocate for our clients in priority populations and tailor service delivery to improve care. It also helps us to obtain funding and support for programs that assist our most vulnerable clients.  

At the June 2020 Alliance Annual General Meeting, Alliance members unanimously passed a resolution to advance sociodemographic data collection in our sector, with a goal of all member organizations having a 75% data completion rate by 2024. Collecting this data is essential to our mission of advancing health equity, because it provides evidence we need to advocate for our clients in priority populations and tailor service delivery to improve care. It also helps us to obtain funding and support for programs that assist our most vulnerable clients.  

#Abstract

#Introduction

#Abstract

#Background

Non-insured individuals have different healthcare needs from the general Canadian population and face unique barriers when accessing emergency department (ED) care. This qualitative study aims to better understand the system of emergency care for non-insured individuals from the perspective of healthcare providers.