Learning Health System

# Abstract

# Background

in 2026. the Alliance introduced a new Common QIP Indicator for our sector: "Number of New Clients/Patients." 

This new indicator was chosen by Alliance members to replace "Client Involvement in Decisions about their Care," which Ontario Health discontinued in 2025.Technical specifications were developed in partnership with the Improvers Working Group. 

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Community Initiatives are a fundamental part of how Alliance members foster resilient, healthy communities and improve health and wellbeing at the population level. CIs achieve collective social, environmental, and/or policy change that benefits whole communities. They are often community-led and are always delivered in partnership with community members and organizations.

Community Initiatives are a fundamental part of how Alliance members foster resilient, healthy communities and improve health and wellbeing at the population level. CIs achieve collective social, environmental, and/or policy change that benefits whole communities. They are often community-led and are always delivered in partnership with community members and organizations. 

# Abstract

This paper presents results from a small-scale institutional ethnography study of reporting requirements and evaluation practices in two urban community health centers (CHCs), as a sample of community-based nonprofit organizations that focus on social justice and health equity. The study illuminated complex relationships among accountability, reporting and evaluation, and governance.

Are you interested in measuring the complexity of your organization's clients at a more granular level? 

Staff at London InterCommunity Health Centre (LIHC) have developed a collaborative exercise to measure the complexity of their clinical clients. This allowed them to rebalance their clinicians' rosters, ensuring balanced workloads. In this Lunch 'n' Learn webinar, LIHC staff described the project and provided an in-depth look at their methodology.

This report contains data from the annual Quality Improvement Plans (QIPs) that were submitted to Ontario Health for the 2024-25 fiscal year by the 74 Community Health Centre (CHC) members of the Alliance for healthier communities. It consists of two documents: 

In 2023, the Alliance conducted a pilot study of the EQ-5D tool for capturing patient-reported outcome measures (PROMs) - essentially, a standardized way to measure how clients perceive their health and wellbeing, and track changes in their health and wellbeing over time. This webinar provides an orientation to the EQ-5D, a review of the pilot study and what we learned from  it, and an overview of the supports we will be providing for implementation.

This webinar, recorded on October 2, 2024, presents some of our sector's key learnings about sociodemographic data (SDD) collection in community primary health care settings.