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D1 – The science of compassion, addiction treatment, prevention and harm reduction Science and compassion both call for humane attitudes towards the marginalized and the vulnerable: science tells us how trauma leads to addiction, mental illness and dysfunction; compassion allows us to put that knowledge into practice by creating conditions that lead to healthy development and healing. This session will present key principles behind trauma-informed care and guidelines towards creating a recovery-oriented model focusing on empowerment. Harm reduction will be explained not as enabling substance use but as a necessary step towards restoring dignity. Presented by: Dr. Gabor Maté, renowned speaker and bestselling author of the award-winning In the Realm of Hungry Ghosts: Encounters with Addiction Theme: Breaking Down Barriers Audience: All audiences |
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D2 - Addressing Mental Health & Addictions Issues: The Case for Investing in Supportive Housing Research has found that recovery from mental illness and addictions cannot happen if people do not have adequate housing. This issue is of strong concern for many AOHC members who serve people with these challenges. The Ontario government has promised to develop a plan to end homelessness. Hear what housing organizations are proposing the government do to ensure more supportive housing, and discuss what steps you can take in your community to echo the call. Presented by: Jean Stevenson, Executive Director, Madison Community Services and John Wilson, Manager, Strategy & Advocacy, Ontario Non Profit Housing Association Theme: Breaking Down Barriers Audience: Front line/program staff|Senior management|Policy makers|Program management|Board members |
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D3 - Supporting Cancer Screening Through EMR Optimization In order to assist primary care providers (PCPs) in Ontario in leveraging the functionality of their EMR systems for comprehensive cancer screening, Cancer Care Ontario (CCO) has developed EMR Optimization guides, quick reference tools and other training resources. During this Think Tank session, CCO will present an overview of the tools and training resources in addition to preliminary findings from pilots that test the usability and effectiveness of the tools. Participants will be asked to provide feedback on various topics pertaining to the use of their EMR systems in support of cancer screening and the barriers to screening faced by the various practice models. Presented by: Zabin Dhanji, Project Manager, Cancer Care Ontario Theme: Working Upstream Audience: Front line/program staff|Senior management|Program management|Administration |
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D4 - Practice Based Research Networks - Bringing Research Closer to Practice Practice-based research networks (PBRNs) provide the opportunity to gain a greater understanding of the needs of our client population by generating new knowledge that can be quickly applied to the clinical setting. The purpose of this panel will be to generate excitement about the notion of an Ontario Community Health PBRN. To kick off the conversation, Sonja Likumahuwa-Ackman, MID, MPH will discuss her experience developing a CHC-based PBRN in Oregon. Established in 2010, the Community Health Applied Research Network (CHARN) is a network of 18 individual CHCs and 4 academic partners in 9 states supported by a data coordinating center. After learning about CHARN we will hear from Hersh Sehdev, Executive Director of Kingston CHC who will provide the vision for community based research going forward. We will then hear from Mark Mycyk, BIRT Lead about how our Information Management Strategy is moving powerful tools into the sector to support collective research and evaluation efforts. Attendees will have a chance to discuss these ideas with the provincial research committee and be presented with opportunities to contribute to these on-going efforts. Presented by: Sonja Likumahuwa-Ackman, Research Program Manager, Oregon Health & Science University, Mark Mycyk, BIRT Lead, Association of Ontario Health Centres, Hersh Sehdev, Executive Director, Kingston Community Health Centre, Laura Muldoon, MD, Somerset West Community Health Centre, Imaan Bayoumi, MD, Napanee site, Kingston Community Health Centre Theme: Primary Health Care at the Foundation Audience: All audiences |
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D5 - Maximizing wrap-around primary health care access and equity for the vulnerable In 2012-2013, the Windsor Essex Community Health Centre (WECHC) renewed itself with an updated mission, vision and values, along with revitalizing its strategic plan. These updates helped to ensure the multidisciplinary primary health teams are focusing on a comprehensive approach to health, prevention and chronic disease management services to the unique needs of our Windsor Essex populations, specifically the vulnerable individuals in the region. The importance of the social determinants of health have been long recognized by WECHC. The organization has been able to expand and strengthen its services to become more accessible, meeting client's needs. We will review WECHC's strategies to building a strong primary care system, including highlighting some key programs and services, with client’s testimonies of how the services provided have impacted their lives. Presented by: Vera Rozenbojm, RN, CCHN (C), Non Acute Care Infection Control Practitioner, Windsor Essex Community Health Centre and Lauren Fleming, Registered Dietitian MSC.FN, Windsor Essex Community Health Centre Theme: Primary Health Care at the Foundation Audience: All audiences |
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D6 – Physiotherapists: Opportunities and Emerging Roles in Primary Health Care With the removal of policy barriers and the flow of Ministry funding for 38.3FTE permanent physiotherapist (PT) positions across the province, opportunities to integrate physiotherapists into FHTs, CHCs, NPLCs and AHACs have increased. In these new positions PTs are emerging as key players in clinical best practices for comprehensive, integrated care. This session will highlight some examples of the innovative, evidence-based programming being delivered by physiotherapists and their interprofessional colleagues in primary health care organizations around the province. It will outline the evidence supporting the role of the physiotherapist in the prevention and management of chronic conditions and the promotion of health and wellbeing. It will also include an overview of emerging roles for physiotherapists and opportunities for physiotherapy services in community-based primary health care. Presented by: Amanda Smart, Director of Practice and Member Services, Ontario Physiotherapy Association, Emily Stevenson, Physiotherapist, East End Community Health Centre and Tariq Asmi, CEO, The Four Villages Community Health Centre Theme: Quality Improvement and Clinical Leadership Audience: All audiences |
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D7 - Woolwich Leading the Way: The CIW, Strategic Planning, and Community Governance At a time when the lines are growing increasingly blurry between CHCs and other primary health care delivery models, it is imperative that we provide compelling illustrations of the innovative work of our membership that distinguish us; especially, those contained in our Model of Health and Wellbeing, of which one vitally important element is Community Governance. In this workshop, participants will learn about some of the really outstanding work performed by the Woolwich Community Health Centre in terms of the way it has used the Canadian Index of Wellbeing as part of its strategic planning and community engagement processes. Their Executive Director, Denise Squires, has emerged as an exemplar not just within our sector, but on the national stage as well. Special attention will be placed on the role of the board throughout this process understanding that one of the primary functions of a board is to establish strategic priorities for the organization that are in the best interests of the community they purportedly represent. Speaking of which, what better way to perform this vital task than to partner with other community service agencies. Presented by: Denise Squire, Executive Director, Woolwich Community Health Centre and Mary Lynn McPherson, Chairperson, Woolwich Community Health Centre Theme: Maximizing Community Governance Audience: Senior management|Policy makers|Program management|Board members |
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Canadians expect to be headed to the polls this fall in a federal election. We need the next federal government to make upstream investments in poverty reduction and healthy public policy to improve health and wellbeing for everyone. Hear from the Canadian Association of Community Health Centres (CACHC) about their campaign asks for a national Pharmacare program, federal investments in CHCs, a national Poverty Reduction Strategy and a National Housing Plan. Learn about actions you can take at the local level to support these asks and add your voice to the call for more federal leadership on healthcare during a significant decision making time across the country. Presented by: Scott Wolfe, Executive Director, Canadian Association of Community Health Centres and Jacquie Maund, Policy & Government Relations Lead, Association of Ontario Health Centres Theme: Working Upstream Audience: Front line/program staff|Senior management|Policy makers|Program management|Board members |
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D9 – Prioritizing LGBTQ+ Newcomers: The Path from Lived Experience to Frontline to Systems Change This workshop demonstrates the need to prioritize LGBTQ+ newcomers through respectful and effective service, and shares strategies and first steps for organizational change. Emphasis will be placed on the relevance of this work to all community health centres, including those who have not (yet!) identified LGBTQ+ newcomers as a priority population in their mandate. Two LGBTQ+ newcomers will share their lived experience of how sexual orientation, gender identity, and being a newcomer to Canada intersect and affect their health needs and access to care. A community health worker at Access Alliance Multicultural Health and Community Services will discuss operational innovations including successes and challenges in planning and implementing an equity-based, integrated anti-oppressive framework of service delivery for LGBTQ+ newcomers. The coordinator of the Positive Spaces Initiative at the Ontario Council of Agencies Serving Immigrants will guide an exploration of leadership roles and available tools in the change process. Take-home and online resources will be provided to facilitate ongoing change efforts. Presented by: Ranjith Kulatilake, Community Health Worker, LGBTQ+ Newcomer Initiatives, Access Alliance Multicultural Health and Community Services and Erin Ewing, Coordinator, Positive Spaces Initiative, Ontario Council of Agencies Serving Immigrants Theme: Breaking Down Barriers Audience: All audiences |
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D10 - Essential Elements for Practice Improvement The current landscape of primary care models in Ontario has evolved over decades, introducing new expectations and initiatives. Primary care practices have many competing organizational and clinical priorities. This presents challenges to systemically advancing improvement priorities across primary care. Strengthened leadership and coordinated supports are needed to address this reality and create coordinated improvement approaches that are seen to add value at both the practice and system level. Participants will hear evidence-based examples regarding essential elements for supporting ongoing practice improvement. Presented by: Dave Zago, Quality Improvement Advisor, Health Quality Ontario and Stacey Johnson, Knowledge Transfer & Exchange Specialist, Health Quality Ontario Theme: Quality Improvement and Clinical Leadership Audience: All audiences |
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D11 - Community Child Minder Training Program The Community Child Minder Training is a health promotion/educational series that increases knowledge in child development and skill development opportunities for newcomers and women living with low income. This program is a joint initiative between three community health centres and one settlement agency in West Toronto. The program offers a toolkit for service providers who work with women and children, and are interested in supporting child health, skill development, educational attainment and Canadian experience for women. The Community Child Minder Training program was awarded by the Toronto Foundation in 2014 as a Vital Idea model of service. Presented by: Salma Jaffer, Community Health Promoter, The Four Villages Community Health Centre and Tamara Largie, Supervisor, Health Promotion and Early Years Initiatives, Davenport- Perth Neighbourhood and Community Health Centre Theme: Breaking Down Barriers Audience: Front line/program staff|Program management |
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D12 - Rural Health Hubs Framework and Community Health Planning: The Collective Impact Opportunity Developed and endorsed by a multi-sector rural health hub advisory committee, the Rural Health Hubs Framework for Ontario was finalized in January 2015. A significant recommendation from the Framework includes the development and implementation of local Community Health Plans in rural communities. These plans would engage all local health and social service providers and community members. This session will give a brief overview of the content of the Rural Health Hubs Framework. Collective Impact, a framework that has demonstrated tremendous success in engaging multiple sectors to effectively address a range of complex social and environmental issues, will be introduced. Participants will consider how the five conditions and three pre-conditions of Collective Impact could support development of Rural Community Health Plans and be introduced to specific tools to engage a diversity of stakeholders in developing a common agenda for change. Presented by: Leah Stephenson, Director, Member Services, Association of Ontario Health Centres and Sylvia Cheuy, Director, Deepening Community Learning Communities Theme: System-Wide Integration Audience: Senior management|Policy makers|Program management|Board members|Administration |
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Cyber risks are risks connected to failure of an organization’s information systems or technology that can result in potential financial loss, reputational damage and/or litigation. Potential cyber related losses include but are not limited to: privacy breach or network security breach; loss or damage to network; electronic theft of money, information, identity or other intangible property; data corruption; damage to third party property; business interruption; defamation, libel and slander. The Healthcare Insurance Reciprocal of Canada (HIROC) has developed a number of tools and resources that can assist community health centres and their governance structures to manage cyber risks efficiently. HIROC experts have also worked diligently to find appropriate insurance solutions to aid healthcare organizations to protect themselves from financial losses. Presented by: Kopiha Nathan, Senior Healthcare Risk Management Specialist - Data Specialist Theme: Maximizing Community Governance Audience: Senior management|Board members|Administration |
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D14 - Empowering racialized francophone communities through accessible health promotion programs Newcomers and immigrants Francophones from Africa and the Caribbean are identified at facing significant barriers in accessing health services in general. These are almost two and a half times more likely to experience difficulties in accessing health services compared to those born in Canada. This Afro-Caribbean Francophone community does not necessarily understand the Canadian health system, does not understand the range of primary care and community services offered, tends to use these services less often and therefore more likely to experience poor health outcomes. Our Francophone program at TAIBU CHC has been remarkably successful since the implementation of the health promotion activities which aimed at improving the accessibility of services for this twice marginalized population: Marginalized once because to the language barrier and further marginalized because of their race and ethnicity. Through this session, we will share our experience, best practices and principles of service delivery implemented to engage, empower and improve access for Francophone’s in general and specifically to the racialized Francophone communities. Presented by: Ameth Lo, Health Promoter - French Language Services, TAIBU and Liben Gebremikael, Executive Director, TAIBU Theme: Breaking Down Barriers Audience: All audiences |
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