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RFP: Promotion Videos

Application Deadline: 
01/17/2020
Posting Date: 
01/10/2020
Organization: 
South Riverdale Community Health Centre

Request for Proposal
Promotional Video(s) for South Riverdale CHC

Invitation to proponents:
South Riverdale Community Health Centre (SRCHC) is a non-profit, multi-service organization that provides primary healthcare, social and community outreach services with an emphasis on health promotion and disease prevention primarily to people of East Toronto. Our mission is to improve the lives of people that face barriers to physical, mental, spiritual and social well-being. We do so by meaningfully engaging our clients and communities, ensuring equitable access to primary health care, and delivering quality care through a range of evidence informed programs, services and approaches. As a leader in community health, our locally and internationally recognized community services include cutting-edge primary health services, health promotion, harm reduction, environmental health, community food centre and population-based community programs for marginalized peoples. We value health equity and inclusion and respect in our work and in the delivery of our services.

We are requesting proposals from an experienced individual or group with quotes on one or both sections included in this RFP. Section 1 is for videos needed for SRCHC and Section 2 captures videos needed for Choose Health, a regional service at SRCHC.

PROJECT DATES:
Start Date: February 2020
Completion Date: March 31, 2020

DEADLINE FOR SUBMITTING PROPOSAL:
January 17, 2020

INTERVIEW DATES OF SELECTED PROPOSALS WILL TAKE PLACE ON:
January 27, 2020
January 28, 2020

Section 1: SRCHC videos
SRCHC is looking to develop promotional videos that showcase all of our programs and services as well as tell our stories for multiple media and audiences.

One of 4 CHCs in East Toronto, SRCHC was founded in 1976 and has a long history in social justice, health equity and community development. We want to be able to tell our story in video that can be used in presentations and on digital communications – website and social media.

Over 40 years ago, SRCHC was formed in direct response to a pressing community need. We have continued to listen to, and act on the knowledge of, local residents. The role of the Centre is to provide quality primary health care, health promotion, illness prevention programs and other services that address the social determinants of health, such as food access and security and environmental health promotion. Interdisciplinary teams of health care professionals, staff with lived experience, and other sectoral
partners in education, settlement, public health housing, food security and recreation work together to support people dealing with complex health needs.

SRCHC provides integrated health services and programs in these areas:

  • Chronic Health including Diabetes Education (DECNET)
  • Urban Health including Harm Reduction
  • Newcomers and Families including seniors programming
  • Primary Care
  • Environmental Health
  • Harmony Hall Centre for Seniors

One examples of our video include:

Content Length Purpose Audience
About us - General 1.5-2 minutes Outreach, promotion, engagement General public
DECNET 2-3 minutes Engagement/Promotion, fundraising, presentations Government, funder
Programs 2-3 minutes Engagement/Promotion/enrollment/revenue generation Clinicians, stakeholders - decision makers in healthcare organizations


The budget for Section 1 is $6,000.

Section 2: Choose Health videos
One of SRCHC’S city wide services, Choose Health’s mandate is to enhance patient self-management and provider health literacy using evidence-based trainings and programs. The service is offered in partnership with 33 unique primary care, health and social service sector organizations across Toronto. The following programs are delivered by trained peer-facilitators:

Programs – community members:

  1. Chronic Disease Self-Management
  2. Chronic Pain Self-Management (includes the Moving Easy Program™)
  3. Healthy Feet, Diabetes, and You
  4. Powerful tools for Caregivers
  5. Peer-led and mindfulness focused Art Gallery of Ontario tour
  6. Peer-led art making workshops
  7. Peer-led Film Talk

Professional Development – Healthcare providers:

  1. Brief Action Planning
  2. Choices and Changes: Motivating Healthy Behaviour
  3. Health Literacy
  4. Treating Patients with C.A.R.E.
  5. Simulated patient practice with actors
  6. Teleconference role-play
  7. Play-Talk: play your way to better communication©

We are looking for an individual or group or organization to tell our story and create videos to meet our objectives, please see chart below. One examples of our video include:

Content Length Purpose Audience
About us 1.5-2 minutes Outreach, promotion, engagement Clients, partners - current and new
Social prescribing 2-3 minutes Engagement/Promotion, fundraising, presentations Government, funder
Professional development trainings 2-3 minutes Engagement/Promotion/enrollment/revenue generation Clinicians, stakeholders - decision makers in healthcare organizations


The budget for Section 2 is $6,000.

SRCHC CONTACT:
Please submit your proposal and direct any communications to:

South Riverdale Community Health Centre
RFP – SRCHC VIDEOS
955 Queen Street East
Toronto, ON
M4M 3P3

Email: humanresources@srchc.com

Please ensure to state “RFP – SRCHC VIDEOS” in the subject line of your email.

INFORMATION REQUESTED FROM PROPONENTS:

A brief proposal no more than five (5) pages including the following:
1) Profile and resumes of the consultant(s): qualifications, description of relevant experience, scope of work, planning, storyboard, filming/shooting, and editing.
2) Description of the type of videos can include information, interview style, illustrations, and narration;
3) Description of approach, general plan with key milestones and timelines, process and strategy for how to accomplish objectives
4) A firm cost indicating overall daily rate, including HST, with the number of days required for filming
5) Out of the pocket expenses, if any expected;
6) References [minimum of three (3)] for similar work;

TIME AND COST DETAILS REQUIRED IN THE PROPOSAL:
A firm cost indicating overall daily rate, including HST, with the number of days required for filming

EVALUATION CRITERIA AND SELECTION PROCESS:
We will be considering the following:

  • Experience in creating videos in community and/or health services
  • Experience in working with an organization of 150+ staff, including clinicians, front line workers, administration, managers, directors etc.
  • Experience working with organizations of a diverse staff team and client base, delivering programs and services to marginalized communities

CONDITIONS:

Cost of preparation
SRCHC will not be liable for any costs incurred by the applicants in the preparation of their response to this proposal.

Submission of Proposals
The proposal must be submitted to the SRCHC Contact in electronic format and be received by SRCHC by 5:00 p.m. on January 17, 2020.

Respondents are encouraged to request confirmation of receipt of their proposal by email to the SRCHC Contact (listed above).

Communications
Proponents may direct questions in writing or by email to the SRCHC Contact. SRCHC is under no obligation to provide additional information but may do so at its sole discretion. SRCHC reserves the right to distribute the questions and responses to all proponents.

Intellectual Property
If selected, the proponent agrees that SRCHC will have exclusive right to the unique intellectual property of the outcomes of this project and the proponent will waive in favour of SRCHC their Copyright Act rights to all concepts, techniques, ideas, information and materials, however recorded, (including images and data) of such intellectual property.

Confidentiality
If selected, the proponent will keep all information received to complete this project in strict confidence and use solely to perform the obligations for the purpose of the project. Upon completion of the project all information collected from SRCHC will be returned to SRCHC or destroyed in a manner designated by SRCHC.

Privacy
If selected, the proponent will not have any contact with patients or patient health information for any purpose whatsoever unless expressly authorized by SRCHC.

No Incorporation by Reference by Proponent
As much as possible, the entire content of the proponent’s proposal should be submitted in a fixed form and not be dependent on any external links or documents. The content of web sites or other external documents referred to in the proponent’s proposal will not be considered to form part of its proposal, but can be included as reference.

Proposal to be Retained by SRCHC
SRCHC will not return the Proposal or any accompanying documentation submitted by the Proponent.

Reserved Rights of SRCHC
SRCHC may, at its sole and absolute discretion, carry out the RFP process as it determines to be in the best interest of SRCHC and to be the most beneficial to SRCHC. Without prejudice to any other right or remedy available to SRCHC, SRCHC may, make public the names of any or all proponents, do nothing, cancel the RFP, reject any or all proposals, accept any proposal in whole or in part and under no circumstances shall SRCHC be liable for any indirect or consequential damages.

How to Apply

DEADLINE FOR SUBMITTING PROPOSAL:
January 17, 2020

Please submit your proposal and direct any communications to:

South Riverdale Community Health Centre
RFP – SRCHC VIDEOS
955 Queen Street East
Toronto, ON
M4M 3P3

Email: humanresources@srchc.com

Please ensure to state “RFP – SRCHC VIDEOS” in the subject line of your email.