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Positive Youth Outreach (PYO) Program Coordinator

Application Deadline: 
Posting Date: 

(Permanent, Full-time)

ACT works to reduce new HIV infections in Toronto and promotes the independence, dignity, health and well-being of people living with HIV and AIDS and those at increased risk of HIV.

ACT does this through a variety of programs and services for women, young people and gay, bi, queer men including one-on-one counselling, psychosocial and social support groups, and harm reduction and outreach services, both online and in community. ACT produces sexual health information campaigns to help priority populations make informed choices about their sexual and mental health, and offers a one-of-a-kind employment services program for people living with HIV and 2SLGBTQ+ people on ODSP income supports. ACT serves all in the community who are living with or concerned about HIV, with 50% of people accessing services from BIPOC communities and other communities of colour.

Permanent employees are entitled to:

  • Comprehensive group health and dental benefits from start date of employment
  • Defined contribution pension plan after one year of employment
  • Three weeks’ vacation in your first year of employment; four weeks’ vacation after one year
  • Generous sick day allotment

All staff have access to:

  • Employee Assistance Program
  • Training and development opportunities
  • Opportunities to participate in various committees that allow for learning and collaboration across the organization
  • Organizational commitment to work-life balance
  • Opportunity to contribute meaningfully towards improving the sexual, mental and emotional health of people living with HIV and those at increased risk in our community

We are currently looking for a Positive Youth Outreach Program Coordinator to join our team!

Status: Permanent, Full-time- 37.5 hours per week
Salary: $51,032 to $52,231
Bargaining Unit Position

*As part of ACT’s commitment to MIPA/GIPA and as a peer-based program for young people living with HIV, this position has been designated for a person (aged 20 – 34) living with HIV or AIDS.*

The PYO Coordinator develops and delivers a variety of program activities and services to meet the needs of young people living with and affected by HIV in Toronto. Provides outreach and program promotion to young people living with and affected by HIV and other STIs to the community organizations that serve them. PYO serves as a gateway for young people living with HIV to provide connections to other services at ACT as well as external community supports. Specific duties and responsibilities will also include, but are not limited to the following and may be subject to change:



  • Conducts outreach and program promotion to young people living with, affected by and at-risk for HIV, and to the community organizations that serve them.
  • Identifies and develops partnership opportunities with agencies, venues, clubs and businesses in order to provide better services for HIV-positive young people in Toronto.
  • Identifies emerging issues and needs in support services for young people living with HIV in Toronto.
  • Responds to enquiries regarding services and needs of young people living with HIV, providing consultation, education and workshop provision to other HIV/social service organizations in Toronto.
  • Coordinates program resource development and distribution, including condom inserts, brochures, flyers, promo cards, advertisements, and through use of social media.
  • Actively participates in the PYO Program Advisory Committee and other networks and coalitions as appropriate and as approved by management.
  • Represents ACT on issues affecting young people living with HIV at local, provincial and national forums as appropriate.
  • Participates on internal teams and external committees to communicate information, resolve challenges and achieve the goals of the organization.


  • Coordinates ongoing programming including community and online outreach, service user support consultations, occasional workshops, and weekly drop-in and discussion groups to empower young people living with HIV. The drop-in sessions provide a meal program to young people and transportation support to access programming when resources are available.
  • Provides service user intakes and assessments, connections to internal ACT support services, external referrals, and other peer support services as appropriate.
  • Responds appropriately to inquiries about sexual health and harm reduction information, PYO programs, community services, and issues related to young people living with HIV from potential service users, service providers, and the general public.
  • Maintains regular PYO office hours to provide one-on-one information, assessment, referral, and peer support to youth living with HIV.
  • Develops and delivers occasional workshops, social outings and other activities for young people living with HIV.
  • Coordinates and promotes leadership capacity building and training opportunities for PYO program participants.
  • Role model’s leadership, resilience, communication skills, and community engagement to inspire and motivate PYO clients.
  • Coordinates 2 six-week psycho-educational group sessions of the Poz Allies Support Group for HIV-negative friends, family, lovers, and allies of HIV-positive people.
  • Coordinates the maintenance and development of sexual health and harm reduction information as well as relevant emerging issues using online social media platforms, specifically Facebook, Instagram and Grindr.


  • Determines volunteer requirements and opportunities for the delivery of PYO programs and services and the development of leadership skills among HIV-positive young people.
  • Working in collaboration with the Volunteer Resources Coordinator, coordinates the recruitment, training and recognition of volunteers.
  • Collaborates with other ACT staff, volunteers and external HIV/AIDS service organization (ASO) staff and other community agencies in the development and delivery of volunteer training sessions and leadership development opportunities for young people.
  • Coordinates the supervision of volunteers and student interns providing skills development, motivation, and performance feedback.
  • Maintains volunteer records, database tracking, and supervision history.


  • Maintains, develops, and writes an annual work plan and budget.
  • Gathers statistical information for program activity. Prepares statistical and program reports.
  • Enters service user data and case notes into OCASE reporting system.
  • Implements mechanisms that allow for the continual assessment and evaluation of program activities for effectiveness and efficiency.
  • Assists with the preparation of funding proposals and reports.


  • Post-secondary education relevant to the position and/or at least two (2) years practical or related experience (i.e. health promotion, adult education or community development).
  • In-depth understanding of HIV and AIDS, STIs, sexual health and related issues.
  • Demonstrated ability to analyze social and political issues related to HIV and AIDS, sexual health and sexual identity.
  • Demonstrated understanding of the communities of gay, bi, queer, and other guys into guys.
  • Experience with program planning and project management, preferably with direct experience (work or volunteer) within the people 18-29 years of age.
  • Proven ability to develop and strengthen community partnerships.
  • Excellent communications skills (verbal, written, and visual).
  • Experience fostering working relationships with key stakeholders who have diverse interests in project participation.
  • Experience working with diverse groups of young people, including gay, bi and queer men; along with knowledge of community-based programs and services.
  • Understanding of volunteer management.
  • Demonstrated ability with resource development.

How to Apply


To apply for this opportunity please send your cover letter and resume to:

Please be sure to include the title of the role you are applying to, in the subject line.

Applications will be reviewed once received. Early applications are encouraged.

ACT thanks all applicants for their interest, however only candidates selected to participate in the recruitment process will be contacted.


ACT is committed to employment equity and fair and accessible employment practices. ACT encourages people living with HIV/AIDS, visible members of the BIPOC community, people from the communities most affected by HIV/AIDS and persons with culturally diverse backgrounds to apply and self-identify. Accommodations will be provided for job applicants with disabilities, where needed and upon request, to support their participation in all aspects of the recruitment process. ACT is committed to and adheres to the principles of the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA).

To learn more about us, please visit our website at: