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Manager, Mental Health and Addictions

Application Deadline: 
Posting Date: 
Windsor Essex Community Health Centre

Position Title: Manager, Mental Health and Addictions
Company/Program: Windsor Essex Community Health Centre
Classification: Permanent Full time - 35 hours per week
Date Posted: Mon, Nov 16, 2020

The Manager, Mental Health and Addictions is responsible for the development, implementation and evaluation of counselling services at weCHC. Under the supervision of a Director, Clinical Practice the Manager will be required to provide leadership for the counselling team, supervise staff and manage staffing needs, maintain a safe and effective environment, develop an evaluation program and integrate with other weCHC programs throughout Windsor and Essex County.

In addition, the Manager, Mental Health and Addictions will also:

  • Provide supervision and subject matter expertise to weCHC counselling and therapy teams including: Social Workers, Therapists and Addiction Support Workers
  • Supervise and guide staff individually or in groups as needed to support the continuous improvement of programs and services ensuring adherence and compliance to professional standards of practice
  • Explore opportunities for systems improvement in service delivery and participate in the development and implementation of new processes or initiatives as directed
  • Develop, monitor and evaluate program content ensuring consistent practices based on best practice guidelines and make recommendations for revisions as required using evidence-based theories, interventions and counselling modalities
  • Competently manage case conferencing with Social Workers, Therapists and Addiction Support Workers regarding clients with various addictions and mental health issues, including substance abuse, Post-Traumatic Stress Disorder (PTSD), and other Mental Health Disorders
  • Oversee and conduct case supervision, coordination and communication across all weCHC therapy programs
  • Identify treatment issues, interventions and goals with the therapy teams, as appropriate
  • Consult and provide supervision with the development, implementation and follow-up of the client care plan, discharge plan and summaries and make recommendations on the basis of client progress
  • Provide day-to-day supervision to staff through coaching, mentoring, and conflict resolution strategies while demonstrating and upholding an inclusive and supportive climate
  • Conduct employee performance management reviews and facilitate continuing education and development opportunities
  • Manage staffing needs through internal recruitment and selection processes and participate in the placement of students and volunteers optimizing program and service capacity
  • Develop and implement policies, practices and procedures in consultation with the Director, Clinical Practice meeting accreditation standards and committee responsibilities while adhering to applicable government legislation, regulations, guidelines, by-laws and directives
  • Report to Director of Clinical Practice on the development, coordination, collection and analysis of data and/or program planning requirements to enhance leadership decision-making and applicable ministry reporting
  • Collaborate with the Privacy Officer to protect the safety, confidentiality, privacy and security of clients and Centre information to mitigate risk
  • Champion advances in health equity, health prevention and promotion by advocating for the elimination of barriers to health/wellbeing for Centre clients and the community
  • Contribute toward the preparation of proposals, budgets, and partnership agreements, as required
  • Work during regular and extended hours of operation, as requested and in locations identified
  • Perform other duties that support the mission and vision of the organization and/or as assigned based on position responsibilities and/or site requirements.


  • Minimum five (5) years of experience at a Supervisor or Manager level in a community health or social services setting
  • Extensive knowledge of clinical theory and practice in mental health and addictions
  • Experience in program development, planning, implementation, monitoring and evaluation
  • Excellent management and supervisory skills, including motivating, coaching, mentoring, and leading diverse teams
  • Strong critical analysis, problem-solving, decision-making, follow-through, and organizational and change management skills
  • Demonstrated experience working collaboratively within an interdisciplinary team
  • Comprehensive and extensive knowledge and understanding of therapeutic, mental health policies, programs and systems, both institutional and community based
  • Good understanding of government policies, funding and legislation related to health care and mental health, including ethical and professional standards of conduct
  • Excellent communication and interpersonal skills to inspire and engage with staff and the inter-professional team
  • Excellent conflict resolution skills as well as comprehensive understanding of ethical decision-making process
  • Adherence to the Code of Ethics and Standards of Practice of Social Work and Social Service Workers
  • Clean driver’s abstract, current, valid Class “G” Driver’s License and reliable transportation to support travel across Windsor-Essex County and the province, as required
  • Bilingual (English/French) language skills an asset.


  • Graduate degree (Masters of Social Work, MSW) from a recognized University in Social Work preferred.
  • Member in good standing and current registration with the Ontario College of Social Workers and Social Service Workers.
  • Completion of a Police Clearance and Vulnerable Sector Check prior to commencing employment.

How to Apply

Please forward your resume and cover letter to no later than 4:00 pm Mon, Nov 30th. Refer to posting MRMHA20AP2.