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Intake and Identification Coordinator

Application Deadline: 
Posting Date: 
De dwa da dehs nye>s Aboriginal Health Centre

Intake and Identification Coordinator
(Full-time-One Year Maternity Leave Contract, Hamilton Site)
Reports to the Indigenous Housing Services Team Lead
Salary: $46,000

The Intake and Identification Coordinator will work alongside the Indigenous Housing Services Team to support intake coordination and facilitation as well as assisting clients/Community members in obtaining and retaining a variety of identification. In addition, the Intake and Identification Coordinator may also provide referrals to community and social services as needed. This position will work with the Ontario Health Insurance Program, Non-Insured Health Benefit Program, regional social services, community health centres and Indigenous health and social service agencies.

Roles and Responsibilities:

  1. Supportive counseling experience in a community setting would be considered an asset.
  2. Basic crisis intervention, assessment and counseling skills
  3. Experience working with Indigenous individuals, including homeless individuals, youth, street involved, people with or at risk of psychiatric disability, people with mental health and addictions.
  4. Demonstrated knowledge and experience navigating health and social services, including Service Ontario, Non-Insured Health Benefits, Band Status registration and renewal processes, for the purpose of obtaining birth certificate, status card, health card etc.
  5. Demonstrated knowledge of Historical and Intergenerational Trauma of Indigenous Peoples, along with an understanding of the effects of poverty and social determinants of health to Urban Indigenous Communities
  6. Proficiency in the use of personal computers, word processing and database software.
  7. Knowledge of the principles of a Housing First Model
  8. Valid class G driver’s license and access to a reliable vehicle

Qualifications, Knowledge and Skills Required:

  1. A post-secondary diploma in social services or equivalent
  2. 1 to 3 years of related advocacy and/or case management work experience in an urban community setting.
  3. Knowledge of the impact of social/cultural/economic factors related to the determinants of health
  4. Knowledge of resources & social service agencies within and surrounding the City of Hamilton
  5. Strong interpersonal, organizational and problem-solving skills
  6. Basic crisis intervention, assessment and counseling skills
  7. Effective communication skills
  8. Ability to work as part of a multi-disciplinary care giving team.
  9. Ability to work under stress with multiple demands

How to Apply

Please submit your resume and cover letter to:


Attention: Human Resources
Aboriginal Health Centre
678 Main Street East
Hamilton ON L8M 1K2

Nya:weh / Miigwetch to all applicants

Only those selected for interviews will be contacted

Deadline to Apply: Friday, December 6, 2019 At 4:00 p.m.

Please note that ONLY complete applications with cover letter will be considered.

Preference is given to candidates of Indigenous Decent.