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Diabetes Medical Administration (DECNET)

Application Deadline: 
Posting Date: 
South Riverdale Community Health Centre

SALARY RANGE: $37,307 - $43,890

The South Riverdale Community Health Centre is a non-profit, multi-service Center that provides primary health care, social and community outreach services with an emphasis on health promotion to residents of Riverdale and South East Toronto.

The Diabetes Education Community Network (DECNET) is a partnership among South Riverdale Community Health Centre, East End Community Health Centre, Access Alliance Multicultural Health and Community Services and Toronto East General Hospital. Working within the context of community health principles and practices, DECNET provides diabetes education support and services to adults with Pre-diabetes and Type 2 diabetes in East Toronto. Particular emphasis is placed on increasing access for individuals with mental health challenges as well as community members who might otherwise experience barriers to health and health care.
This position acts as part of a multidisciplinary team, facilitating client flow through the DECNET program. As first point of contact, this position requires the successful candidate to be highly personable, effectively providing reception services, booking clients and professionally liaising with Providers, referring and partner agencies. Further key responsibilities for this position include file management, data entry, program material and supply preparation and maintenance. This position requires providing services to a range of clients, including marginalized populations.


  • Diploma in a relevant discipline from a recognized college; or a combination of education and relevant experience
  • 2 - 5 years’ experience as a receptionist or administrative assistant in a clinical setting
  • High level of initiative and problem-solving skills
  • Strong ability to create a welcoming environment for clients
  • Proficiency in the use of computer technology and advanced knowledge of MS Office; EMR experience an asset
  • Experience in data entry with strong attention to detail
  • Excellent organization skills with the ability to multitask in a fast paced setting
  • Excellent communication skills including effective telephone communication and etiquette
  • Demonstrated ability to work independently and as part of a team with strong team collaboration and problem-solving skills
  • Awareness of and sensitivity to the health issues of a diverse community and marginalized populations
  • Ability to speak and/or write Chinese and/or South Asian languages an asset
  • Police clearance documentation will be required for employment

How to Apply

The deadline for applicants is November 30, 2020 at 5:00 p.m.

Please mail in your cover letter and resume in confidence to:
The Hiring Committee
Diabetes Medical Administration (DECNET)
South Riverdale Community Health Centre
955 Queen Street East
Toronto, ON M4M 3P3

Or by email to:

Please enter “Diabetes Medical Administration (DECNET)” in the subject line of your email.

No faxes, phone calls, or requests to meet please.

This is a bargaining unit position with CUPE Local 5399.

SRCHC welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

SRCHC is an equal opportunity employer. We would like to thank all those that apply but only those selected for an interview will be contacted.

SRCHC encourages a scent-free environment. Employees, students, volunteers, and visitors are asked to refrain from wearing fragrances and other scented personal care products (i.e. perfumes, deodorants, lotions, hairspray, etc.) while at the Centre.