Learning from patients about their experiences with early adoption of virtual care appointments in primary care in Ontario, Canada during the COVID-19 pandemic: a qualitative study

# ABSTRACT 

# Objective 

The objective of this study was to examine patient experiences with virtual (telephone and video) encounters in primary care and make recommendations to inform the broader adoption of virtual care. 

Using the quadruple aim to understand the impact of virtual delivery of care within Ontario community health centres: a qualitative study

#Background

The onset of the COVID-19 pandemic and introduction of various restrictions resulted in drastic changes to 'traditional' primary healthcare service delivery modalities.

#Aim

To understand the impact of virtual care on healthcare system performance within the context of Ontario community health centres (CHCs).

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