Virtual care in Ontario community health centres: a cross-sectional study to understand changes in care delivery
Abstract
Background
There has been a large-scale adoption of virtual delivery of primary care as a result of the COVID-19 pandemic.
Aim
In this descriptive study, an equity lens is used to explore the impact of transitioning to greater use of virtual care in community health centres (CHCs) across Ontario, Canada.
Design & setting
A cross-sectional survey was administered and electronic medical record (EMR) data were extracted from 36 CHCs.