Evaluating an Integrated Local System Response to the COVID-19 Pandemic: Case Study of East Toronto Health Partners



East Toronto Health Partners (ETHP) is a network of organizations that serve residents of East Toronto, Ontario, Canada. ETHP is a newly formed integrated model of care in which hospital, primary care, community providers and patients/families work together to improve population health. We describe and evaluate the evolution of this emerging integrated care system as it responded to a global health crisis.

Virtual care in Ontario community health centres: a cross-sectional study to understand changes in care delivery



There has been a large-scale adoption of virtual delivery of primary care as a result of the COVID-19 pandemic.


In this descriptive study, an equity lens is used to explore the impact of transitioning to greater use of virtual care in community health centres (CHCs) across Ontario, Canada.

Design & setting

A cross-sectional survey was administered and electronic medical record (EMR) data were extracted from 36 CHCs.

Using the quadruple aim to understand the impact of virtual delivery of care within Ontario community health centres: a qualitative study


The onset of the COVID-19 pandemic and introduction of various restrictions resulted in drastic changes to 'traditional' primary healthcare service delivery modalities.


To understand the impact of virtual care on healthcare system performance within the context of Ontario community health centres (CHCs).

Design & setting

Thematic analysis of qualitative interviews with 36 providers and 31 patients.

Effective Modalities of Virtual Care to Deliver Mental Health and Addictions Services in Canada

The Ontario COVID-19 Science Advisory Table is a group of scientific experts and health system leaders who evaluate and report on emerging evidence relevant to the COVID-19 pandemic, to inform Ontario’s response. Our mandate is to provide weekly summaries of relevant scientific evidence for the COVID-19 Health Coordination Table of the Province of Ontario, integrating information from existing scientific tables, Ontario’s universities and agencies, and the best global evidence.

Evaluation of the Implementation of OCEAN Online Appointment Booking, Reminders and Messaging

In July 2021, the Ministry of Health offered one-time funding to Ontario Health Teams (OHTs), ‘In Development Teams’ and other health care organizations to implement, enhance and scale virtual care programs and services. The funding was intended to support the recovery of the health system from Covid-19 by increasing access to services, changing how care is delivered and building digital capacity.

Virtual Care in Canada: Strengthening Data and Information

Executive summary

On the topic of virtual care, health system decision-makers have more questions than answers. This report explores the current landscape of Canadian virtual care data and information. It includes a  snapshot of available virtual care data from the Canadian Institute for Health Information (CIHI), the provinces and territories, and pan-Canadian health care organizations. It also recommends new areas of pan-Canadian focus for measuring the quality and accessibility of virtual care.